How to run an international project
13-January-2025
How to get people behind the change a project brings
13-January-2025
13 – COMMUNICATION AND NEGOTIATION
A huge about of communication and a good deal of negotiation goes on in any project. So how to communicate and negotiate in a project is of vital importance. Projects rely on the effective sharing of data and information – verbally and non-verbally. Project managers and others have to use skills of persuasion in order to get whatever it is they need to be able to launch, manage and end the project. Maybe your communication won’t be with outer space, like Jodrell Bank in the video titles, but you still need to get it right.
How do we communicate?
13.1 – The basics of communication
Learn about the basic processes we use to communicate, and how to choose the right channel for the project communications you need to make.
You will learn:
- Why project communications are hard.
- What project communication is for.
- What is the role of communication in a project.
- What is a good basic communication model.
- How much time a project manager spends communicating.
- What are frequent dilemmas in project communication.
- What are the challenges in project communication.
- How to understand the audience for communication.
- How to communicate clearly and precisely in a project.
- What are the basic rules for communicating in a project.
- Which is the best language to use in a project.
How to get your message across in the most effective way
13.2 – Communication channels
Know about the different means for transmitting project messages. Understand which ones are the best to use in particular situations.
You will learn:
- What is the best medium for a communication in a project.
- How face to face communication works in a project.
- How a one to one telephone conversation works in a project.
- How a video conversation works in a project.
- How a conference call works in a project.
- What are the features of face to face conversation.
- What are the features of one to one telephone communication in a project.
- What are the features of a project conference call by telephone.
- What are the features of a project conference call by video.
- What are the features of collaborative communication applications in a project.
- What are the features of a written project report.
- What types of project report there are.
- What is a good project report structure.
- How to write a project report.
- What are the features of project e-mail.
- What are the features of a project website.
- Why a website is a good idea for a project.
- What are the features of a project presentation.
Mastering the art of project communication
13.3 – Communicating skilfully and honestly
Projects depend on lots of timely and accurate communication. Learn how to get what you need to share in the most effective way, especially by using graphics.
Know how to tell honest from dishonest presentation of data.
You will learn:
- What are the techniques to maximise the impact of a message.
- How to give an effective presentation in a project.
- How to present effectively in a project.
- How to tell a story in a project presentation.
- How to deal with questions and queries in a project presentation.
- How to give a great project presentation.
- How to be a really good communicator in a project.
- How to use graphics in a project presentation.
- What is a T chart.
- How to use a T chart in a project presentation.
- How to use a two by two matrix in a presentation.
- How to use tables in a project presentation.
- How to use graphs in a project presentation.
- How to avoid cherry picking data in a project presentation.
- How to spot dishonest project data.
- How to avoid distorting numbers in a project presentation graphic.
What is project negotiation all about?
13.4 – The essence of negotiation
Learn the basics of what any negotiation is all about, and the importance of trying to get a acceptable outcome for all sides. Techniques like principled negotiation can have a big part to play.
You will learn:
- What is negotiation in a project.
- What are the goals of a negotiation.
- How principled negotiation works.
- How to achieve a win-win in a negotiation.
- What are different styles of negotiation.
The way to conduct a project negotiation
13.5 – Steps through a negotiation
Follow the steps to take to put together a successful negotiation. And know what to avoid.
There were many good and bad examples of how to negotiate in the story of Shakespeare’s Globe.
You will learn:
- What is the negotiating cycle.
- How to prepare for a negotiation in a project.
- How to plan a project negotiation.
- How to build respect in a project negotiation.
- How to create options and proposals in a project negotiation.
- How to package and bargain in a project negotiation.
- How to achieve agreement in a project negotiation.
- How to sell the deal from a project negotiation.